Tailored Services for Professional Growth

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Strategic and Innovative Services Designed to Fuel Growth

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The Core-Logix Advantage

With over 20 years of leadership in the contact center industry, we have developed a deep understanding of the need for responsiveness and adaptability in a constantly changing landscape. Originally operating across four physical locations in Maine and New Hampshire, we have embraced growth and transformation, evolving into a fully remote operation to better serve our clients with flexibility and efficiency.

Our commitment to excellence extends across all areas of customer interaction. Whether you're a business seeking to enhance your sales performance, improve customer support, or scale your operations, we are equipped to deliver results. Our clients, many of whom have partnered with us for over a decade, rely on our ability to provide consistent, high-quality service that fosters long-term success.

At the heart of our organization are our skilled managers and agents, who represent some of the top talent in the industry. We pride ourselves on offering a full spectrum of services—ranging from sales support to customer service excellence. Through continuous feedback, training, and analysis, we ensure that we are always evolving to meet the goals of our clients and maintain the highest standards of performance.

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SERVICE FAQs

What Types of Products Do You Specialize In?

We currently offer over fifty distinct products and services, spanning a wide range of industries, from nutraceuticals to merchandise. Our team members are well-trained and diverse, ensuring they are fully equipped to handle all inquiries.

Does Your Company Specialize in Hard, Soft, or Other Sales Campaigns?

We are adept at managing all types of sales campaigns, including Hard Offers, Soft Offers, Trial Offers, and Specialty Offers. Core-Logix's extensive experience across various sales models enables us to deliver strong, results-driven performance, regardless of payment structure.

What Types of Reporting Do You Offer?

Core-Logix provides real-time online reporting as well as customizable reporting options tailored to client needs. Each partner is given a personalized login to access their data at any time.

What Types of Advertising Channels Are You Experienced With?

Core-Logix has extensive experience handling a broad spectrum of advertising channels, including radio, television, print, direct mail, web, and call transfers.

What Are Core-Logix's Operating Hours?

Core-Logix operates 365-days a year for all your service needs.

What Type of Phone System Do You Use?

We use a self-hosted SIP/VoIP phone system. We do not rely on cloud hosting or contract companies to manage our phone system. This control allows for better flexibility, PCI compliance and capacity.

Do You Offer Customer Service?

Yes, Core-Logix provides dedicated customer service seats for our clients. We can also accommodate a combination of customer service and inbound sales calls, depending on your specific requirements.